GENERAL TERMS AND CONDITIONS OF SALE AND USE OF THE STINGHD.COM WEBSITE (May 2013)

The purchase of any products offered on StingHD.com website is subject to these Terms and Conditions ("Terms and Conditions of Sale").

Orders may only be placed on the StingHD.com website by individual consumers and corporations purchasing goods other than for resale. Any resale or distribution of Henry Designs products purchased on StingHD.com website is strictly prohibited.


Henry Designs Inc and StingHD

Henry Designs may be referred to as Henry Designs and StingHD.com may be referred to as StingHD.

Henry Designs may update these Terms and Conditions of Sale at any time without prior notice.

For each order on StingHD.com website, your acceptance of the Terms and Conditions of Sale in force at the date of the order will be requested.


Purchase - Terms of ordering

The StingHD.com website may be used to order a selection of Henry Designs products from Henry Designs, directly online via the Internet.

You may also place your order by telephone by dialing 516 801 2760 from Monday to Friday, 9.00 a.m. to 6.00 p.m. EST.

The delivery zone for Henry Designs products ordered via the StingHD.com website and the phone number referred to above is worldwide.  An order can be placed for one or several delivery address. (See section below titled “Shipping and Delivery - Delivery Zone")

For each product selected on the StingHD.com website, a summary page will be displayed featuring a photograph of the item, its coloring and references, the quantity selected, its unit price and the total amount owed for your order. You should check that this information accurately reflects your selection before confirming your order. Upon confirmation, your order will be submitted to Henry Designs for processing (see "Acceptance of orders").

While every effort is taken to try to ensure that the coloring, design and style of the product photographs displayed on the StingHD.com website are representative of the original Henry Designs products, variations may occur due to the nature of crafting custom orders using natural leathers, stones and metals.  In addition, true color representations may also be affected by technical restrictions of color reproduction on your computer equipment. 

Henry Designs reserves the right not to accept or to cancel your order in our sole discretion for any reason without liability if, among other things, the products are not available, are incorrectly priced or are otherwise incorrectly described. Accordingly, Henry Designs shall not be liable for any error or inaccuracy in the photographs or graphical representations of Henry Designs products displayed on the StingHD.com website. If you have any questions about the products, you may contact our customer service by clicking on the hyperlink labeled "contact us".

Henry Designs reserves the right to cancel any order placed by a customer with whom it has a dispute concerning a prior order, or if Henry Designs has reasonable cause to suspect that such customer has violated these Terms and Conditions of Sale, or is engaged in any fraudulent activity or for any other legitimate cause.

To ensure the best quality service and product availability, you may not order on the StingHD.com website more than 9 items of the same reference number within a period of fifteen (15) calendar days.

For any exceptional order, we thank you to contact our customer service on the hyperlink "contact us" or by phone.


Purchase - Availability

 Our offers of products are valid as they are displayed on the StingHD.com website, subject to availability. Instructions about the availability of products are provided at the time of the ordering. At times, errors may exist, especially in case of simultaneous orders of the same product by several customers. In the case of unavailability of a product after ordering, you will be informed by email or by phone as soon as possible, and it will be proposed to you either to order another item shown on the StingHD.com website in substitution or to cancel your order.

If you choose to cancel your order, you will be refunded if your bank account has been debited.

Henry Designs shall not be liable in case of stock outage or unavailability of products.

Henry Designs reserves the right to change at any time and without notice the items proposed on the StingHD.com website.


Purchase - Order Confirmation

At the end of the ordering procedure, you are invited to complete the checkout procedure, at which time your order will be transmitted to Henry Designs for processing and may not be amended or cancelled except pursuant to the conditions provided for herein the Terms and Conditions of Sale or in conditions provided for pursuant to applicable law. The confirmation of your order means your acceptance of the Terms and Conditions of Sale.

You will receive an order summary.

The data registered by the StingHD.com website establish the terms of the transactions between Henry Designs and its customers. In the case of a dispute between Henry Designs and its customers relating to a transaction entered into using the StingHD.com website, the data registered by Henry Designs are the terms of the transaction.  Notwithstanding, Henry Designs reserves the right not to accept or to cancel your order if the products are not available, are incorrectly priced or are otherwise incorrectly described.


Purchase - Price Payment

The prices of Henry Designs products are indicated in US dollars, excluding taxes and shipping costs (see "Shipping and Delivery").

Henry Designs reserves the right to modify the prices of products offered on the StingHD.com website at any time without prior notice. You will be charged the prices displayed on the StingHD.com website at the time your order was confirmed provided the goods ordered were available at this time, however, Henry Designs reserves the right not to accept or to cancel your order if the products are not available, are incorrectly priced or are otherwise incorrectly described.

You are required to pay for any order placed on the StingHD.com website immediately upon confirmation of your order. We only accept payment by charge card or credit card as well as PayPal.

All orders are payable in US dollars. We accept the following charge cards and credit cards: MasterCard®, Visa®, American Express®, and Discover®. Your order will only be dispatched once we have verified your payment method and received authorization to process your payment.

Your charge card or credit card will be debited when your order is processed. If any of the products in your order are unavailable, we will only charge you the prices, taxes and shipping costs for the goods available.


Purchase - Reservation of title

The ordered products remain the property of Henry Designs until full payment is tendered to Henry Designs.

In case of a payment dispute, you undertake to return the received products to Henry Designs immediately upon request, and to assume the risks (in particular the loss, theft or damage) relating to the delivered products.


Shipping and Delivery - Delivery Zone

Goods purchased via the StingHD.com website may be delivered worldwide.

Henry Designs will not process any order for which a post office box or APO/FPO address is provided.

Goods will be shipped to the delivery address(es) specified during the ordering procedure.


Shipping and Delivery - Shipping costs

Delivery costs depend on the shipping address of your order. 

All items are handcrafted in New York and will be shipped via USPS.  There is a standard $30.00 shipping charge for each order within the United States and a $60.00 shipping charge for each order outside the United States.

Allow between two to three weeks between the date of your order and your date of delivery. 

We will inform you of the shipping costs for the shipment method in the order summary displayed on the StingHD.com website before you confirm your order. This amount will be payable by you in addition to the price, including taxes (if applicable), of the goods ordered.

Please note, for orders outside of the United States, you are responsible for any and all customs fees.


Delivery Time - Time required for delivery

During the ordering procedure, we will inform you of the time required for delivery and the various forms of delivery available for the goods purchased.

However, Henry Designs reserves the right to divide your order into part shipments. In this case, your charge card or credit card will only be debited for the goods shipped and for a single shipment.


Delivery Time - Problems of delivery

Any failure to deliver or late delivery exceeding twenty-one (21) days should be reported to our customer service as soon as possible. In order for your claim to be accepted, please notify us within thirty (30) calendar days from the date of confirmation of your order.

You should check that your shipment is correct on delivery. If there are any discrepancies in your order when the products are delivered to you, you should note the nature of the potential discrepancy (e.g., open package, damaged goods, etc.) by hand, if possible, on the delivery notice, and sign. 


Returns - Exchanges – Refunds

All sales are final.
A product ordered on the StingHD.com website cannot be returned for exchange or refund. 


Warranty – Product Disclaimer

Products plated in yellow gold, rose gold or black platinum may wear over time.  These products can be re-plated for a surcharge.  Please utilize the “contact us” tab on the StingHD.com website for more information.
The products sold on the StingHD.com website are protected by a 1-year (365 day) limited warranty from the date of delivery.


General Terms and Conditions of Use of StingHD.com website

The StingHD.com website is operated by Henry Designs Inc. Henry Designs, the parent of the StingHD group, operates the StingHD.com website and has granted StingHD the right to sell a selection of Henry Designs products over the Internet.

Henry Designs Inc. has its principal office at 129 Birch Hill Road, Locust Valley, NY 11560.

The use of the StingHD.com website and the purchase of any products offered on StingHD.com website are subject to these terms and conditions ("Terms and Conditions of Use"). The use of the StingHD.com website constitutes your agreement to comply with, and be bound by, these Terms and Conditions of Use and your consent to the Privacy Policy for the StingHD.com website ("Privacy Policy"); see "Security and Personal Data."

Henry Designs may update these Terms and Conditions of Use and the Privacy Policy at anytime without notice. By continuing to use the StingHD.com website following any such change, you agree to comply with and be bound by the Terms and Conditions of Use and consent to the Privacy Policy, each as modified. You can view the most current version of the Terms and Conditions of Use or of the Privacy Policy at any time by clicking on the hyperlink labeled "customer service".


Security and Personal Data

The StingHD.com Privacy Policy (see "Privacy Policy") governs the use of any personal information that you provide to Henry Designs on this website, Henry Designs may modify or amend the Privacy Policy at anytime as provided in the Privacy Policy.

The StingHD.com website is not intended for minor children.


Intellectual Property

All material on the StingHD.com website (drawings, designs, illustrations, photographs, sound tracks, written text, logos, trademarks, and all other intellectual property of any nature) are the exclusive property of Henry Designs and its subsidiaries. You may not reproduce, by any means or process (except as expressly provided herein), in full or in part, distribute, publish, transmit, create derivative works based on, modify or sell any such material contained on the StingHD.com website.

The "StingHD" trademark, the trademark image of H “crown” H and “StingHD” and all other Henry Designs related marks and logos, whether or not registered, displayed on the StingHD.com website, as well as the domain name "StingHD.com," are and will remain the exclusive property of Henry Designs. Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose without prior, express agreement of Henry Designs is prohibited.

You may not remove any copyright, trademark or other proprietary notice contained on the HenryDesigns.com website or any content contained therein. You may make a single copy of web pages published on the StingHD.com website for your own private, personal and non-commercial use, provided that any copy of such web pages shall retain all copyright and other proprietary notices contained therein.


Linking

The StingHD.com website may contain links to third party websites not under the operation or control of Henry Designs. Such links are provided as a convenience only and can not, and should not be interpreted as, an express or implied endorsement of such third party websites or any products or services offered thereon. You may only provide a link to the StingHD.com website if expressly authorized in writing by Henry Designs.


Limitation of Liability

Henry Designs shall not be liable to you or any third party for any indirect, incidental special or consequential damages, including, without limitation, loss of profits or other intangible losses, arising out of or in connection with your use or inability to use the StingHD.com website, even if Henry Designs has been advised of the possibility of such damages.


Disclaimer of Warranty

 Henry Designs does not guarantee or represent that:

The StingHD.com website may contain technical inaccuracies or other defects; Henry Designs does not guarantee that any such defects will be corrected. The StingHD.com website and its contents are provided on an "as is" and "as available" basis. Henry Designs expressly disclaims all warranties of any kind, whether express or implied.


Law - Disputes

These Terms and Conditions of Use shall be governed by and construed in accordance with United States law, without regard to principles of conflicts of laws. The language of these Terms and Conditions of Use is English. Henry Designs shall be entitled to seek and obtain injunctive or other equitable relief to protect its rights hereunder.